Operations Manager

Operations Manager - Commercial Janitorial Services

📍 Location: New Jersey (Field-based with office presence)
💲 Salary: $70,000 - $90,000 base + Benefits
🕒 Schedule: Monday to Friday | 2pm-10pm | Some travel required
🗣️ Languages: English & Spanish (Required)
💼 Employment Type: Full-Time

I'm currently partnering with a well-established, rapidly growing janitorial services company based in New Jersey to find a hands-on, bilingual Operations Manager to join their leadership team.

This is a critical, field-oriented role focused on managing staff, driving quality across sites, ensuring service excellence, and supporting continued growth through strong operational oversight.

🔍 Key Responsibilities:

• Lead daily operations across multiple commercial sites, ensuring high-quality service delivery

• Supervise, coach, and develop janitorial teams - hiring, onboarding, scheduling, and performance management

• Implement, execute, and refine operational protocols and safety standards

• Serve as the key point of contact for client escalations and service reviews

• Collaborate closely with senior leadership on business objectives and performance metrics

• Use systems and reporting tools to ensure accountability and transparency

• Manage after-hours needs and ensure coverage as required

✅ Ideal Candidate Will Have:

• 3+ years of experience in a supervisory or operations role within the janitorial or commercial cleaning industry

• Bilingual in English and Spanish (required)

• Strong scheduling, time management, and leadership skills

• Experience in writing, implementing, and managing SOPs and service protocols

• Excellent communication skills - written, verbal, and interpersonal

• Tech-savvy with working knowledge of Microsoft Office, scheduling tools, and mobile field software

• Familiarity with project work such as floor care (stripping/waxing), carpet cleaning, etc.

• BSCAI certifications and/or franchise experience are a plus

🎯 Key Skills:

• Team Leadership & Development

• Scheduling & Labor Management

• Client Relationship Management

• Problem Solving & Decision Making

• Bilingual Communication

• Operational Execution

🎁 Compensation & Benefits:

• Base salary between $70,000 - $90,000, depending on experience

• Health insurance

• Paid time off (PTO)

• Company culture built on respect, growth, and client satisfaction

💬 Interested?

If you're a proactive, bilingual leader who thrives in fast-paced environments and knows what it takes to deliver top-tier service in the janitorial industry - I'd love to connect.

Apply now or reach out directly for a confidential conversation. Let's take the next step in your leadership career.