Key Account Manager - Semiconductor

The client is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

The role is a Key Account Manager for our Medium High Vacuum market! This position is up to 75% travel, predominately within the Northeast US region. Residency with the region is required, ideally within proximity to Albany, NY.

The Key Account Manager is responsible for managing business relationships with key customers, as well as developing new opportunities.

If you have 5 years of MHV capital equipment sales experience and are reliable, performance-driven, and innovative, apply NOW to find out more!

Job Responsibilities

• Responsible for managing the overall business relationship with assigned customer(s)
• Works closely with management, engineering, factory and marketing professionals throughout both the customers' and our organization
• Meets with key decision-makers and identifies business opportunities
• Develops account strategies; prepares and makes sales presentations; participates in technical meetings utilizing internal resources; negotiates contracts and manages joint technical projects
• Prepare quotes and closes on sales by obtaining proper customer approval, price, terms, and delivery schedules
• Forecast sales volume for assigned key accounts and meets established sales quota
• Coordinates new product introductions and arranges for product demonstrations, plant tours, training events and other activities that promote understanding of company products to customers
• Prepares regular progress reports and ensures that data is accurately entered into the company CRM system in a timely and thorough manner
• Communicates with other departments and customers to ensure satisfactory customer support
• Monitors our supplier performance for strategic customers and proposes actions for maintaining this performance at a high level

Required Experience

• 5+ years of experience in business development and related vacuum equipment sales experience
• In-depth knowledge of vacuum technology and company products is highly desired
  Experience in the analytical instrument market is preferred
• Experience working with Global Foundries preferred
• Bachelor's Degree: Required, Field of Study: Engineering or related degree: Preferred
• Computer Skills: Proficient in Microsoft Office, prior experience with ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management): Preferred
• Certifications & Licenses: Must maintain a valid driver's license throughout employment
• Excellent English oral and written communication skills

Personal Qualifications

• Residency in NY, ME or MA is highly preferred, Albany, NY region is ideal
• Outstanding Math skills
• Must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded and agile
• Must be able to multitask and operate in a fast-paced environment while maintaining a disciplined approach to oversee major customers' needs.
• Ability to understand the customers' requirements and plan the support strategy is essential.
• Must be able to solve both practical and complex problems and deal with a variety of factors in situations where only limited standardization exists.
• Strong organizational and creative problem-solving skills with a strategic mindset.
• Good planning and technical equipment troubleshooting skills required.
• Strong interpersonal skills and the ability to maintain clear and cooperatives working relationships with customers and colleagues.
• Analytical and financial justification knowledge and skills
• Proven ability to influence others and execute a plan
• Ability to exercise good judgement, discretion and tact in all business matters
• Strong interpersonal skills and collaborative problem-solving
• Must be a self-starter, confident, motivated, flexible, and deadline oriented
• Good work values, ethics, and integrity, and the ability to influence your team to demonstrate the same

Job Requirements

• Ability and willingness to pass a 9-panel drug screen, 7-year criminal history check
  • Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis
• Must be willing and able to utilize all required PPE
• Physical Requirements
  • Frequent standing, walking, sitting, and manually manipulating
  • Occasional reaching above the shoulder or outward, and lifting/carrying/pushing pulling up to 20lbs
  • All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection

Benefits & Opportunities

The client offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more!

Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company.

Work Environment

• Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts
• Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions
• To accomplish this job successfully, an individual must perform each essential function satisfactorily with or without reasonable accommodations