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As the modern-day workforce evolves, businesses must adapt to the expectations and working styles of Gen Z employees. This generation is driven to build successful careers where they can make an impact and become future leaders.
To attract and retain Gen Z talent, companies need to rethink traditional workplace structures and create an environment that aligns with their values.
In this blog, we’ll explore what motivates Gen Z employees, common misconceptions about their work ethic, and strategies to attract, manage, and retain them.
Gen Z refers to the generation of people born between 1997 and 2012, the first to grow up in a fully digital world. Smartphones, social media, and technology have been a key influence in their lives, and this is reflected in the modern workplace.
According to the World Economic Forum, Gen Z is projected to make up 27% of the global workforce in 2025, and their influence will continue to grow in the coming years. These young professionals are already making major contributions in a range of industries, including:
Technology and IT: Using their digital skills in roles like software development, data analysis, and cybersecurity.
Creative Industries: Working creatively in digital marketing and content creation with social media as a focus.
Life Sciences: Entering roles in biotechnology and medical research aiming to make a meaningful impact on global healthcare.
Renewable Energy: Helping businesses address climate change and adopt eco-friendly practices, driven by their passion for the environment.
They don’t just want to contribute to these industries; they’re looking to become future leaders, with research from RippleMatch finding that 70% of Gen Z professionals are looking to be promoted within the first 18 months of entering their first role.
They are motivated by creativity and purpose, which means they’re not afraid to challenge traditional workplace norms and take their career into their own hands.
Gen Z values a flexible work-life balance, with McKinsey & Co finding that 77% of the demographic considers it a top priority. They typically look for remote or hybrid working options, as well as the freedom to structure their own schedules, both of which are seen as a necessity rather than a perk.
As a demographic who have grown up surrounded by technology, Gen Z expects instant access to information and efficient digital services at work. According to data from World Economic Forum, 27% of Gen Z want to work for a company that is at the forefront of the latest technologies and products in their respective industry, including drones, AI, and virtual reality. Businesses with outdated tech risk losing this talent to more modern and forward-thinking organizations.
Continuous learning and career development opportunities are also important for Gen Z as they look to grow their skillsets. A study by FDM revealed that 74% of Gen Z professionals have considered quitting their jobs due to a lack of opportunity to build new skills. They look for companies that provide upskilling, mentorship, and leadership training to help them become future leaders.
Gen Z is the most diverse generation yet, and they expect this to be reflected in leadership teams and overall company culture. A Glassdoor study found that 77% of Gen Z candidates consider a company’s diversity level when deciding where to work, showing that inclusivity massively influences the decisions they make.
For expert insights on the importance of diversity in leadership, read our recent blog.
Gen Z is very purpose-driven, and they care deeply about companies adopting ethical practices and being environmentally friendly. They also expect companies to approach the topic of mental health with compassion and understanding, so providing a supportive work culture that prioritizes the well-being of its employees is crucial.
One of the most common criticisms of Gen Z is that they lack a strong work ethic. However, they are actually highly ambitious and motivated to engage in meaningful work. They don’t look for roles that provide a flexible work-life balance because they’re lazy, but because they believe in working in the most productive possible way for them.
They challenge the traditional notion that hard work must equal long hours by focusing on outcomes rather than time spent on a project, which is increasingly pushing businesses towards result-driven performance metrics.
Gen Z growing up surrounded by social media has led some to believe they are distracted and unfocused. However, while it’s true social platforms are central to their lives, they also serve as powerful tools for networking and career growth.
When some may think they are scrolling aimlessly, Gen Z are often using platforms like LinkedIn to build personal brands, stay informed about industry trends, and connect with professionals worldwide. Even platforms like TikTok and Instagram have become useful for learning and professional development, positioning social media as a key aspect of the modern workplace.
Some employers see Gen Z’s expectations regarding flexibility, diversity, and mental health support as unreasonable or even selfish. But Gen Z employees aren’t asking for special treatment, they are pushing for workplace improvements that benefit all employees. They want to work for companies that align with their values and ethics, so businesses need to ensure they are inclusive and supportive.
Because they are the youngest generation in the workforce, some employers assume Gen Z lacks the skills needed to succeed. However, a study by TimelyCare found that 57% of Gen Z attended university between the ages of 18 and 21, compared to 52% of Millennials, and 43% of Gen X at similar ages.
This education provides them with key soft skills such as adaptability, problem-solving, and tech expertise that are essential in the modern, dynamic workplace. They may have less traditional work experience, but forward-thinking businesses that adopt skills first hiring practices are positioned to benefit from the transferable skills they possess and thrive long-term.
For expert insights on how to adopt a skills first hiring practice and future proof your business, explore our recent blog.
Gen Z has grown up in a digital world, so it’s important to fully embrace technology and integrate it into your business. In fact, 91% of Gen Z say that technology influences their job choice when selecting an employer, according to Dell. Offering the latest technologies in both office and remote working settings results in an efficient, modern workplace that appeals to this generation.
Flexibility is imperative for Gen Z employees, and many will choose companies with hybrid working options over those with rigid work schedules that demand in-office presence. You don’t have to offer fully remote working, but offering hybrid models and flexible hours will make your company more attractive to all talent demographics, including Gen Z.
With Gen Z embracing diversity and equality, if you’re not actively building an inclusive workplace, you could be missing out on skilled talent. But it’s not enough to just say you’re committed to these values; you need to live and breathe them.
You should highlight your company’s ethical values by being transparent about your hiring practices, leadership diversity, and sustainability efforts to demonstrate your commitment to a fair and equal workplace.
According to Business Insider, 60% of Gen Z employees say mental health benefits are a key factor when choosing an employer. If you don’t offer wellness programs, mental health days, or access to therapy, you might struggle to attract talent from this generation.
Before applying for a role with your company, Gen Z talent is likely to research your business on LinkedIn, Instagram, Glassdoor, and maybe even TikTok. If your online presence is inactive or outdated, they may choose to work elsewhere, so it’s important to use social media to showcase your company culture, highlight employee experiences, and promote your values.
The modern generation expects transparency and regular catch-ups, with a study by Gallup revealing that 60% of Gen Z employees want feedback on a weekly basis, compared to just 30% of Gen X.
To keep your employees engaged, you should implement regular one-on-one meetings and encourage open communication. This will create a culture where employees feel comfortable voicing their opinions and know their input is valued, ultimately improving employee retention.
If you don’t offer career progression opportunities, Gen Z employees will look to advance their career with a different business. To avoid this, you should provide opportunities to upskill, attend leadership training, and participate in mentorship programs.
Their passions and long-term career vision may change over time, so allow them to explore lateral moves and work on different projects within your company. By offering clear pathways for progression, you can retain Gen Z talent and continue to innovate and thrive long-term.
Gen Z talent thrives in workplaces that acknowledge individuality. Some employees may prefer remote work, while others prefer working within an office environment. Instead of a one-size-fits-all approach, you should offer flexible work arrangements that cater to different working styles, as this will keep your employees motivated and decrease the chances of burnout.
Gen Z employees want to know their work matters, and they usually respond well to instant feedback, recognition, and tangible rewards for their contributions. Because of this, implementing online recognition platforms and celebrating achievements in team meetings can help you successfully manage and retain Gen Z employees.
Having a stressful or unsupportive work environment is likely to cause you to lose Gen Z talent. According to Gallup, employees facing a work-life imbalance are at a significantly higher risk of burnout, making them 2.6 times more likely to actively seeking new job opportunities.
To retain Gen Z employees, you should create a culture that values work-life balance. You can do this by encouraging healthy work habits, such as switching off after work hours, taking mental health days, and setting realistic workloads.
At CSG Talent, our executive search specialists connect businesses with skilled professionals who drive success across a wide range of industries. Our market expertise, extensive network, and talent strategy services ensure that you secure the right talent to shape the future of your business and drive innovation.
If you’re looking to build a diverse, innovative workforce, contact CSG Talent for help attracting the next generation of industry leaders.